Last updated: 2026-08-11
Examify is owned and operated by On Media Services Enterprise.
This Privacy Policy is designed to comply with the Nigeria Data Protection Act 2023 (NDP Act), applicable Nigeria Data Protection Commission (NDPC) requirements and directives, and the Nigeria Data Protection Regulation 2019 (NDPR) to the extent applicable.
This Privacy Policy explains how On Media Services Enterprise ("On Media Services Enterprise", "Examify", "we", "us", or "our"), as the owner and operator of the Examify platform, collects, uses, stores, discloses, protects, and otherwise processes personal data. This Policy applies to the Examify website, applications, learning platform, examination-preparation services, AI-powered features, subscription services, payment processes, and related services.
On Media Services Enterprise is committed to protecting the privacy and personal data of Examify users. We process personal data in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023 ("NDP Act"), the Nigeria Data Protection Regulation 2019 ("NDPR") to the extent applicable, applicable guidance and directives issued by the Nigeria Data Protection Commission ("NDPC"), and other applicable data-protection laws.
This Privacy Policy is designed around the principles and obligations established by the Nigeria Data Protection Act 2023 and applicable NDPC guidance, including the NDP Act General Application and Implementation Directive (GAID). Where the NDPR or another applicable data-protection requirement continues to apply to a particular processing activity, we will take reasonable steps to comply with that requirement. Where there is a conflict between this Policy and a mandatory requirement of applicable law, the applicable law will prevail.
For personal data processed through Examify, On Media Services Enterprise is the entity responsible for determining the purposes and means of processing, except where another party independently acts as a data controller under applicable law. Where Examify uses third-party service providers to process personal data on our behalf, those providers may act as data processors or equivalent service providers subject to appropriate contractual and legal requirements.
Depending on how you use Examify, we may collect your name, email address, telephone number, account credentials, profile information, examination preferences, learning activity, questions attempted, answers submitted, mock-examination results, scores, study history, performance analytics, written responses, speaking responses or recordings where those features are used, subscription information, transaction information, device information, browser information, IP address, log information, cookie information, communications with support, and other information reasonably necessary to provide and secure the Service.
When you create an Examify account, we may collect information such as your name, email address, telephone number, password or authentication credentials, examination preferences, country or region, and other information necessary to create and maintain your account. We use this information to authenticate you, manage your account, provide the Service, communicate with you, and maintain platform security.
Examify may process information generated through your use of our educational services, including questions attempted, answers, mock-examination results, scores, study sessions, topics studied, progress, learning patterns, performance indicators, revision activity, and other educational information. This information is used to provide personalised learning, analytics, recommendations, feedback, study plans, and other Examify features.
Where you use Examify AI-powered features, we may process prompts, questions, answers, written responses, speaking responses, feedback requests, generated results, and other information submitted through those features. AI processing may be performed using Examify technology and, where necessary, carefully selected third-party technology providers acting on our behalf. We use such information to provide requested AI functionality, personalise learning, improve service quality, maintain security, and perform other lawful purposes.
Where Examify provides writing assessment, speaking simulation, pronunciation, or related features, users may voluntarily submit written answers, audio recordings, transcripts, or other content. Such content may be processed to provide feedback, scoring estimates, recommendations, or other educational functionality. Users should avoid submitting unnecessary sensitive personal information in examination responses or AI prompts.
When you purchase an Examify subscription or other paid service, payment and transaction information may be processed. Depending on the payment method, this may include transaction references, payment status, billing information, subscription details, currency, amount paid, payment dates, and limited payment-method information. Full payment-card details may be processed directly by an authorised payment provider rather than stored by Examify.
We may automatically collect technical information such as IP address, browser type, device type, operating system, referring pages, pages visited, session information, approximate location derived from technical information, timestamps, error logs, performance information, and interactions with the platform. This information helps us operate, secure, analyse, troubleshoot, and improve Examify.
Examify may use cookies, local storage, pixels, session identifiers, analytics tools, and similar technologies to maintain sessions, remember preferences, provide security, understand platform usage, measure performance, and improve the user experience. Where required by applicable law, non-essential cookies or similar technologies will be used only with the appropriate consent or other lawful basis.
We may process personal data to create and manage accounts, provide examination-preparation services, deliver questions and mock examinations, calculate analytics, personalise study recommendations, provide AI functionality, process subscriptions and payments, communicate with users, provide customer support, prevent fraud and abuse, maintain cybersecurity, improve products and services, comply with legal obligations, resolve disputes, enforce our Terms, and perform other purposes disclosed to you at or before collection.
We process personal data only where there is a lawful basis under applicable data-protection law. Depending on the circumstances, lawful bases may include performance of a contract, compliance with a legal obligation, consent, protection of vital interests, performance of a task carried out in the public interest where applicable, and legitimate interests where permitted by law and where those interests are not overridden by your rights and freedoms.
Where processing relies on consent, we will seek consent in an appropriate and understandable manner. You may withdraw consent where the processing is based on consent. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal. Some services may require certain information or processing to operate, and withdrawing consent for necessary processing may affect our ability to provide particular features.
Where permitted by applicable law, Examify may rely on legitimate interests for purposes such as maintaining platform security, preventing fraud, improving service reliability, protecting our systems and users, administering the business, analysing service performance, enforcing contractual rights, and communicating with existing users about relevant service matters. Where we rely on legitimate interests, we consider the impact on your privacy rights and apply appropriate safeguards.
We seek to process personal data in accordance with the core principles of Nigerian data-protection law, including lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality; and accountability. Personal data should be collected for specified and legitimate purposes, limited to what is reasonably necessary, kept accurate where required, retained only for appropriate periods, and protected against unauthorised or unlawful processing.
Examify seeks to collect and process only personal data that is reasonably necessary for the purposes for which it is processed. You should not submit unnecessary personal information into account forms, examination responses, AI prompts, writing submissions, speaking submissions, support requests, or other areas of the platform.
We take reasonable steps to maintain accurate and relevant personal data. You are responsible for providing accurate information and updating your account information where appropriate. You may request correction of inaccurate or incomplete personal data in accordance with your rights under applicable law.
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide the Service, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, maintain security, or otherwise fulfil a lawful purpose. Retention periods may differ depending on the category and purpose of the information.
You may request deletion of your Examify account and personal data where applicable. Deletion may be subject to legal, regulatory, security, accounting, fraud-prevention, dispute-resolution, or other lawful retention requirements. Where information must be retained, we will seek to limit its use to the lawful purpose for which retention is required.
We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental or unlawful destruction, loss, alteration, disclosure, or other unauthorised processing. Security measures may include access controls, authentication, encryption where appropriate, monitoring, backups, secure development practices, and operational safeguards. No internet-based service can guarantee absolute security.
If we become aware of a personal-data breach, we will assess and respond to the incident in accordance with applicable law and applicable NDPC requirements. Where notification to the NDPC, affected data subjects, or another authority is legally required, we will make such notification within the applicable statutory or regulatory timeframe.
Examify may use carefully selected third parties to provide hosting, cloud infrastructure, payment processing, authentication, email delivery, analytics, customer support, security, artificial intelligence, communications, and other services. Where a third party processes personal data on our behalf, we seek to impose appropriate contractual, confidentiality, security, and data-protection obligations consistent with applicable law.
Some Examify service providers may process personal data outside Nigeria. Where personal data is transferred across borders, Examify will implement the safeguards and conditions required by applicable Nigerian data-protection law, including applicable requirements concerning adequacy, contractual safeguards, consent, or other lawful transfer mechanisms. We will take reasonable steps to ensure that transferred personal data remains subject to appropriate privacy and security protections.
Examify may be used by learners who are below the age of majority. Where applicable law requires parental or guardian consent for the processing of a child’s personal data, Examify will seek to implement appropriate consent and verification measures. We do not knowingly seek to collect unnecessary personal information from children. Parents or legal guardians may contact us regarding a child’s personal data or request appropriate action where permitted by law.
Users should not submit sensitive or highly private information to Examify unless it is genuinely necessary for a specific feature and the platform expressly requests it. Where sensitive personal data is processed, Examify will apply the additional safeguards and lawful conditions required by applicable data-protection law.
Examify may use automated systems and AI to analyse learning activity, recommend study topics, generate feedback, estimate performance, or personalise educational experiences. Such systems are intended to support learning and do not make official examination, admissions, employment, immigration, or certification decisions. Where applicable law gives you rights regarding solely automated decisions that produce legal or similarly significant effects, Examify will respect those rights and provide applicable safeguards, including human intervention where required.
Subject to applicable legal conditions and limitations, you may have rights under the Nigeria Data Protection Act including the right to be informed, right of access, right to rectification, right to object to processing, right to restrict processing, right to data portability, right to erasure or to be forgotten, right to withdraw consent where processing is based on consent, and rights relating to automated decision-making. You may also have the right to lodge a complaint with the Nigeria Data Protection Commission.
You have the right to receive clear information about how your personal data is processed. This Privacy Policy is intended to provide information about the categories of data we collect, purposes of processing, lawful bases, data recipients, retention, rights, and other relevant privacy matters.
You may request confirmation as to whether we process your personal data and, subject to applicable law, request access to personal data we hold about you and relevant information about its processing. We may need to verify your identity before fulfilling an access request in order to protect your information from unauthorised disclosure.
You may request correction or completion of personal data that is inaccurate, incomplete, misleading, or outdated, subject to applicable law. Where appropriate, we may allow you to correct account information directly through your Examify account.
You may request deletion or erasure of your personal data where the conditions for exercising that right are satisfied. The right to erasure is not absolute and may be limited where retention is required or permitted by law, necessary for legal claims, security, fraud prevention, compliance, or another lawful purpose.
You may have the right to request restriction of processing in circumstances permitted by applicable law, including where the accuracy of data is contested, processing is unlawful but erasure is not requested, or where information is required for the establishment, exercise, or defence of legal claims.
You may have the right to object to certain processing of your personal data, including processing based on legitimate interests and certain direct-marketing activities, subject to applicable law. Where you object to direct marketing, we will take reasonable steps to stop such marketing communications.
Where applicable, you may have the right to receive certain personal data that you have provided to us in a structured, commonly used, and machine-readable format and to request transmission to another controller where the legal conditions for portability are satisfied.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Certain Examify services may not be available if consent required for a particular optional or necessary processing activity is withdrawn.
Where permitted by law, Examify may send service-related communications and, where appropriate, marketing communications. You may opt out of non-essential marketing communications by using the unsubscribe mechanism provided in the communication or by contacting us. Opting out of marketing does not prevent essential service, security, account, billing, or transactional communications.
To exercise your data-protection rights, contact Examify using the privacy contact details provided below. We may request reasonable information to verify your identity and protect against unauthorised requests. We will respond within the timeframe required by applicable law and may extend or decline a request where permitted by law, providing an explanation where required.
For certain privacy requests, we may need to verify your identity before providing access to or modifying personal data. We will seek to request only information reasonably necessary for verification and will handle verification information in accordance with applicable data-protection requirements.
If you have a concern about how your personal data is being handled, we encourage you to contact Examify first so that we can investigate and attempt to resolve the matter. Please provide sufficient information for us to identify your account and understand the nature of your concern.
Where you believe that your personal data has been processed in violation of applicable Nigerian data-protection law, you may have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC), the supervisory authority responsible for data protection in Nigeria. You may also exercise any other statutory rights or remedies available to you.
For privacy questions, Data Subject Access Requests, correction requests, deletion requests, consent withdrawals, objections, or other data-protection matters, contact On Media Services Enterprise through the official privacy or support contact published by Examify. Where Examify appoints a Data Protection Officer or designated privacy contact, the relevant contact details will be published on this page.
Examify may contain links to third-party websites or services. This Privacy Policy does not govern the privacy practices of independent third parties. You should review the privacy policy of any third-party service before providing personal data to it. Examify is not responsible for third-party privacy practices outside our reasonable control.
Payments may be processed through third-party payment providers. Those providers may independently process certain payment and personal information under their own privacy policies and legal obligations. Examify receives and retains only the information reasonably necessary to confirm and administer transactions, subscriptions, refunds, fraud prevention, accounting, and customer support.
Examify may analyse aggregated, statistical, technical, and usage information to understand platform performance, identify problems, improve educational features, develop new functionality, prevent abuse, and improve user experience. Where possible and appropriate, analytics used for product improvement will be aggregated, anonymised, or otherwise minimised.
Where permitted by applicable law, Examify may use information that has been aggregated or de-identified so that it no longer reasonably identifies an individual for purposes such as statistics, research, service improvement, security, reporting, and product development. We will not intentionally use de-identified information to re-identify individuals except where legally permitted or required.
Examify may disclose personal data where reasonably necessary to comply with a legal obligation, valid governmental or regulatory request, court order, law-enforcement request, legal process, or to establish, exercise, or defend legal rights, subject to applicable law and appropriate safeguards.
If On Media Services Enterprise undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, personal data may be transferred as part of that transaction where legally permitted. Any transfer will remain subject to applicable data-protection requirements and appropriate safeguards.
On Media Services Enterprise seeks to incorporate appropriate privacy and security considerations into the design and operation of Examify. Depending on the nature and scale of processing, we may undertake privacy risk assessments, maintain records of processing activities, implement access controls, establish retention procedures, train relevant personnel, manage third-party processors, and take other accountability measures required or appropriate under Nigerian data-protection law.
Where On Media Services Enterprise falls within a category requiring registration, filing, appointment of a Data Protection Officer, compliance audits, or other regulatory obligations under the NDP Act or applicable NDPC directives, we will take appropriate steps to meet those obligations. References to compliance in this Privacy Policy do not constitute a certification by the NDPC or a representation that a specific regulatory registration or audit has been completed unless expressly stated.
We may update this Privacy Policy from time to time to reflect changes to Examify, our processing practices, applicable law, regulatory requirements, or guidance from the Nigeria Data Protection Commission. Where changes are material, we will provide appropriate notice where required. The latest version will be published on this page together with its effective or last-updated date.
This Privacy Policy is intended to operate consistently with applicable Nigerian data-protection law, including the Nigeria Data Protection Act 2023, applicable NDPC directives and guidance, and the Nigeria Data Protection Regulation 2019 to the extent applicable. Where another mandatory data-protection law applies because of your location or the nature of processing, Examify will take reasonable steps to comply with that law where legally required.
Examify is owned and operated by On Media Services Enterprise. For privacy enquiries, Data Subject Access Requests, complaints, correction requests, deletion requests, consent withdrawals, or other data-protection matters, please contact Examify through the official privacy or support contact published on the Examify platform.
By using Examify, you acknowledge that your personal data may be processed as described in this Privacy Policy. We encourage you to read this Policy carefully and to contact us if you have questions about how your personal data is processed or how to exercise your rights under applicable Nigerian data-protection law.
Your privacy matters to us. If you have questions about your personal data, please contact Examify through the official privacy or support channel.